FAQ

What are the prices of entry tickets to the club and where can I buy them?

Tickets are available on the sales page:
https://katowice.energy2000.pl/bilety and at the club's ticket offices on the day of the event.

Standard pre-sale ticket prices on Fridays start from £15 and on Saturdays from £20. Tickets are sold in limited pools until the number of tickets in the pool is exhausted, and prices depend on the event. Tickets are sold online on our website: https://katowice.energy2000.pl/bilety and also on the day of the event at the club's box office. In the event of a ladies' ticket being purchased by mistake by a gentleman, there is the possibility of a surcharge for the difference in ticket price, at the club box office located at the entrance. We also carry out sales on external portals/ticket shops and accept tickets purchased from our partners.

Ticket prices for KINDER PARTY events are 10PLN (for guardian and child). Tickets are sold online on our website: https://katowice.energy2000.pl/bilety , as well as on the day of the event at the club box office. (both carer and child must have a ticket)

prices do not apply to special events**
- concerts, St Andrew's Day, New Year's Eve, etc.
- Prices for special events are always given in advance in the information on our website and on FACEBOOK.

What types of tickets are valid at the club? (Standard, FAST PASS, Annual ticket)

We have 3 types of tickets available at the Energy 2000 Katowice club.
- STANDARD TICKET (divided into Ladies/Gents) - entitles you to enter the event. Prices of STANDARD TICKETS in the presale on Fridays start from PLN 15 and on Saturdays from PLN 20. They are sold in limited pools until quantities in a given pool are exhausted, and prices depend on the event. STANDARD TICKETS are sold online on our website: https://katowice.energy2000.pl/bilety , and also on the day of the event at the club box office. We also sell on external portals/ticketing sites and accept tickets purchased from our partners.

- FAST PASS TICKET - entitles you to enter a given event with the additional privilege of priority entry (bypassing the queue for ticket offices and security control). Pre-sale prices on Fridays start from PLN 35 and on Saturdays from PLN 40. They are sold in limited pools until quantities in a given pool are exhausted, and prices depend on the event. A FAST PASS TICKET is also a club entry ticket and does not require the purchase of a standard ticket. FAST PASS TICKETS are sold online on our website: https://katowice.energy2000.pl/bilety
*FAST PASS does not allow you to skip the queue of others with a FAST PASS ticket.

- ANNUAL TICKET - entitles you to enter all events (no exceptions) for 365 days from the date of purchase with the additional privilege of priority entry (bypassing the queue for ticket offices and security control). ANNUAL TICKETS are sold online on our website: https://katowice.energy2000.pl/sprzedaz/

How do I book a box?

The Energy 2000 Katowice club offers its clients over several hundred seats. There is a special VIP ROOM PREMIUM and more than 50 boxes, which can be booked for a fee on our website, under the tab "TICKETS AND BOXES". / "Sales system" . LINK to ON-LINE reservations >>> click  HERE.
https://katowice.energy2000.pl/bilety/ 

To make a booking,
1. Find the box you are interested in under the tab TICKETS AND BOXES/ BOX SETTING on the club map.
2. go to the SALES SYSTEM tab and click on the thumbnail of the event you are interested in.
3. Select the lodge you are interested in and by clicking on the + sign on the lodge number button add it to your basket.
4 You can check the capacity, price, and view a photo of the lodge by clicking on the 'i' on the lodge number button.
5. if your lodge is already in the shopping cart, you can add promotional packages or alcohol bundles to your cart at this stage.
6. To finalise the transaction, go further in the shopping basket, complete the details and make payment.
7. Once payment has been made, expect an email with confirmation of your booking and vouchers for the products you have purchased.

What is the cost of booking a lodge?

GROUND FLOOR/ FIRST FLOOR - DANCE ROOM:
1-6 & 9-14 price PLN 90 (8 persons).
7 - 8 - price PLN 120 (10 persons).

1st FLOOR - VIP Room:
15-19 - price PLN 90 (8 persons).
20-23 - price PLN 60 (4 persons).

2nd FLOOR - MAIN ROOM:
24, 34 - price PLN 90 (4 persons).
25, 33 - price 150 PLN (4 persons)
26, 32 - price PLN 350 (12 persons).
27, 31 - price PLN 250 (12 persons).
28, 29, 30 - price PLN 150 (8 persons).

3rd FLOOR - MAIN ROOM:
36 - 37 and 39 - 42 and 44 - 45 - mezzanine floors - price PLN 90 (8 persons).
35, 46 - price PLN 120 (10 persons).
38, 43 - mezzanine floors - price 150 PLN (12 persons).
47 - 56 - balcony - price 90 zł (8 persons)
VIP ROOM PREMIUM - price 1000 zł (20 persons)

prices do not apply to special events**

 

How can I check the availability and distribution of boxes in the club?

Lodge availability can be checked in the booking system on the website:
https://katowice.energy2000.pl/bilety/
If you click on the event thumbnail, you will see buttons with the available lodges, broken down by hall.

The layout of the lodge and the capacity of the lodge (the number of people the lodge can accommodate) are available on the website:
https://katowice.energy2000.pl/rozklad-lozy/

You can also check the capacity, price, and view a photo of the lodge by clicking on the 'i' on the lodge number button, while already in the TICKETS AND BOXES/SALE SYSTEM tab (see screenshot below).

Where can I pick up a voucher for a reserved box?

The voucher entitling you to occupy a reserved box is collected at the BOX ACCEPTANCE POINT, which is located in the main corridor (Energy2000 entrance) in the cloakroom on the left-hand side.

If you make a paid lodge reservation via www. you will receive an electronic voucher which must be exchanged for a paper voucher at the Box Office, which is located in the main corridor (Energy2000 entrance) in the cloakroom on the left behind the box offices.
When you purchase a box reservation in the club, you can collect the vouchers entitling you to occupy the reserved boxes at the Box Office, which is located in the main corridor (Energy2000 entrance) in the cloakroom on the left behind the box offices.

Please note that paid or reserved lodges must be collected no later than 01:00*. After this time, reservations are cancelled and lodges are offered for sale to customers at the club.

By what time can I pick up my reserved box?

Please note that paid or reserved lodges must be collected no later than 01:00*. After this time, reservations are cancelled and lodges are offered for sale to customers at the club.

Can I count on any promotions for birthdays/honeymoon/stag night?

We have prepared special promotions for every occasion. Information on how to take advantage of them and what you get from us can be found under promotions on our website.

Promotions available:
Your 18'th package - click here
Birthday package - click here
Ladies' night out - click here
Bachelor party - click here

What days is the Energy 2000 club open and what hours is it open?

The Energy 2000 club in Katowice, 3 Plebiscytowa Street, is open on Fridays (21:00-5:00) and Saturdays (21:30-5:30)*, as well as on days preceding certain holidays.
*in summer July-August, the club is open 22:00-5:30 on Saturdays and 21:30-5:00 on Fridays.

You can find detailed information about events at the club here: https://www.facebook.com/Katowice.Energy2000/events

**The Energy 2000 Club Katowice reserves the right to terminate the event early.

When entering the club, do I have to comply with what rules?

Yes when entering the club premises, you must comply with the provisions of the Club Rules, which can be found in front of the entrance. By purchasing a ticket and entering the club, you accept the Rules.
We recommend that you familiarise yourself with the club's rules and regulations before entering, as ignorance of these rules and regulations does not constitute grounds for any complaints when the rules and regulations are enforced by club staff and personnel.
CLUB REGULATIONS: see rules and regulations

Are there any prohibitions or rules regarding age and dress?

AGE RULES:
Admission to the club at friday events from +16 years. ( photo ID, valid identity card or mCitizen application required)
Admission to the club at Saturday events from +18 years (photo ID or mCitizen application required)
DRESS CODE
:
Informal attire is compulsory at the Energy 2000 Club.
Sportswear* is not permitted in the club, in particular: hooded sweatshirts / sweatpants and sweatshirts / short shorts** / baseball caps.

The current dresscode rules can be found on the website: https://drescode.energy2000.pl/dc.pdf

*Not applicable to sports footwear.
** in summer, not applicable to ¾" fisher trousers

Is there a cloakroom at the club, is it compulsory, payable and how much does it cost?

There is a cloakroom at the club, which is compulsory and chargeable. The price per item ( one block) is £3. Please read the cloakroom regulations before using the cloakroom. A fee of PLN 20 is charged for losing a block. Items left in the cloakroom can be collected during the next club working day.
If you do not collect your belongings from the cloakroom after Saturday's event, they will only be available for collection in six days' time, at the following Friday's event.

Is there parking at the club, is it guarded and how much does it cost?

Unfortunately we do not have a car park directly at the club. We recommend the car park in Galeria Katowice on 3 Maja Street. Also, during events at our club, there are a lot of free parking spaces within our club on the street.

What should I do if I have lost something at the club?

It is best to report lost property - an item - to the security manager or club manager while the event is still in progress. If you have not done so in the club, please contact the club office at 33 876 88 12 from Monday to Friday between 8:00 and 16:00 or email katowice@energy2000.pl.

* each of the club's employees and staff is obliged to name you, someone from the management team.

Is photography and filming banned in the club, can I bring my photographic/filming equipment - camera, camcorder - into the club?

There is no ban on amateur photography or filming in the club, however bringing and using professional equipment requires accreditation from the club manager and if you wish to use professional equipment please contact us in advance by email: aras@energy2000.pl for authorisation.

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